To become a customer, please visit our contact page and complete the “Become a Customer” form. Due to our limited capacity, we will place you on a waitlist if you meet our minimum criteria, which includes operating a brick-and-mortar store open to the general public during regular business hours.
We select stores from our waitlist on a rolling basis. The selection process considers factors such as alignment with our business model, geographic location, and our current packing and shipping capacity. Depending on these factors, a prospective customer may remain on our waitlist for several weeks to several months. If you have been on our waitlist for more than six months and would like to be reconsidered, please call us at (503) 287-4731.
We exclusively within the United States via Southwest Air Cargo, Alaska Air Cargo, and UPS Next Day Air.
We do not sell to online-exclusive retailers. Our products are available only to retailers with an established brick-and-mortar location that is open to the general public during regular business hours.
Our warehouse is accessible to our current, active customers by appointment only. We are not open to the general public.
We do not offer wholesale pricing to the general public. Wholesale pricing is exclusively available to our current, active customers. If you are interested in our fish but do not own a brick-and-mortar fish store, please visit https://www.wetspottropicalfish.com/ to purchase.
Our price list is exclusively available to current, active customers. For general inquiries or to become a customer, please visit our contact page.
The Cichlid Exchange and The Wet Spot Tropical Fish are owned by the same individuals but are operated separately. If you are interested in our fish but do not own a brick-and-mortar fish store, please visit https://www.wetspottropicalfish.com/ for more information.
